Plumbing Overflow Led to Water All Over My South Augusta Home

3/31/2022 (Permalink)

SERVPRO water drying equipment placed around affected wet areas to dry water

What Are the First Steps to Do After Water Damage? 

Water emergencies are always sudden and take you by surprise. That is why SERVPRO of Augusta® has comprised a ‘Water Damage Preparedness List’ to help you get on track until professionals can arrive. Naturally, the first thing to do after a water loss is to figure out where the source of the water is coming from. If you cannot pinpoint the source, turn off your home’s main water supply until a professional can come examine the issue. Make sure you turn off any circuit breakers near where the water is collecting. You may begin excess water cleanup by mopping up as much water as possible.  

Next, contact your insurance agent. In most cases residential water damage is covered by homeowners' insurance. Speak to your agent to confirm your coverage and have them schedule an appointment to assess your home's loss. Your agent will likely suggest a water restoration company, such as SERVPRO, to help with clean-up, restoration, and reconstruction. 

How Can SERVPRO Help After a Water Damage Loss?  

SERVPRO has been an industry leading franchise for well over 50 years. What you can expect from your local SERVPRO is a timely, well-equipped team to lead you and your home back to preloss condition. Our crew will come out and assess the severity of damage to your home, explaining to you the extent of the damage and our plan of action so that you understand what is happening every step of the way.  

SERVPRO of Augusta uses a 1-4-8 system, this system ensures that restoring your home to preloss condition in a timely manner is a big to-do on our list. But what does 1-4-8 mean exactly? 

1^st hour: Within the first hour of initial contact our office team is gathering all information from you that’s been provided and assembling a crew to come out to your home. 

4^th hour: Within four hours of initial notification of loss, our SERVPRO professionals have gathered a scope of work at your property and are preparing to begin cleanup. 

8^th hour: Within 8 hours of loss, our crew members have placed necessary drying and cleanup materials and have begun to make that water damage "Like it never even happened."  

Ready To Get That Water Cleaned Up and Have Your Household Back to Normal? Give SERVPRO of Augusta a call at 706-841-1990 to schedule a consultation today!